Job Descriptions: · Handle incoming calls using standard processes to respond to enquiry or complaints raised by customers. · Provide excellent support at the customer service centre and achieve first call resolutions where necessary. · Follow up with customers to resolve issues to ensure customer satisfactions are met.
Requirements: SPM, Diploma or Degree holder with 2 years working experience in Customer Service/Call Centre field. Fresh Graduates – Degree / Master with passion in customer service are encouraged to apply. Excellent communication skills in English, both written & spoken. Pleasant personality and excellent interpersonal skills. Have positive working attitude, enjoy assisting and communicating with customers. MUST be able to work on rotational shifts, weekends & Public Holidays. Willing to work at Kuala Lumpur/Selangor & ONLY OPEN TO MALAYSIAN CITIZENS.
WALK-IN INTERVIEW SESSIONS: Monday - Friday : 9.00 am - 4.00 pm (Excluding Weekends and Public Holiday)
Intelek Talent Solutions Sdn Bhd (HQ) Suite 4.01, 4th Floor, Wisma MCA, 163, Jalan Ampang, 50450 Kuala Lumpur.
