Malaysia Technical Job Info Centre

RESPONSIBILITIES:

•          Handle incoming calls professionally and provide accurate and timely information, alternatives and solutions to customers on products and services.

•          Follow up with customers to resolve issues to ensure customer satisfactions are met.

•          Apply proper phone etiquette to manage various customer situations.

•          Provide customer’s feedback to respective business partners for improvement and enhancement.

REQUIREMENTS:

•          SPM / Diploma or Degree holder with at least 1 year working experience in customer service or related industries.

•          Excellent command in English and Bahasa Malaysia for written and spoken.

•          Ability to speak in Mandarin will be an added advantage.

•          Pleasant personality and excellent interpersonal skills.

•          Independent, self-confident and highly motivated.

•          MUST be able to work in rotating shift, weekends and public holidays.

•          Able to start immediately or with short notice is an added advantage.

•          Fresh graduates without working experience are encouraged to apply.

•          MUST be willing to work in Shah Alam.

SALARY RANGE:

·                     RM 1800 – RM 2000 + Language Allowance (RM500) + Shift & Transport Allowance(s) + OT + Incentive (Min RM 300 max RM 1250)

Interested applicants, kindly contact Ms Syarmila at 03-2161 2121 or drop your updated resume to syarmila@intelek.com.my

All qualified candidates are requested to register online at www.intelek.com.my and to walk-in at the below address.

Intelek Talent Solutions Sdn Bhd

Suite 4.01, 4^th Floor

Wisma MCA, 163

Jalan Ampang

50450 Kuala Lumpur

Tel: 03-2161 2121

Kindly bring along below documents on the interview day:

1. Updated resume

2. Certificate (Original & Photocopy)